Support

Support

Every day we find new applications for the technology that is the utilization of firefly reaction

Contact Information

Terms and Conditions

General terms and conditions

Ordering

All orders should be emailed to order(at)biothema.com or via biothema.com. Please specify:

  • Contact person, including telephone number and e-mail address.
  • Delivery address and receiving person, if any.
  • Invoice address.
  • Purchase order number or any other reference.
  • VAT number, if within the European Union.

Orders are normally processed, shipped and invoiced within two working days.

An order confirmation will be sent to the contact person. Please check the details on the order confirmation. We charge through invoice 30 days net for existing customers. First time customers pay in advance based on a pro forma invoice

Delivery

We have chosen to cooperate with the following freight companies.

  • Fedex and DPD, for deliveries within Sweden and for heavy parcels within Europe.
  • FedEx and TNT for deliveries within Europe and Asia.
  • FedEx for deliveries to North and South America.

Cost of freight will be added to the invoice. BioThema only charges the exact cost of freight. Custom clearance is to be arranged and paid for by the customer.

If you would like to use your customer account numbers at TNT or FedEx please state so in the order.

VAT

VAT only applies to Sweden and countries within the European Union. When ordering from within EU a correct VAT number has to be included, so that VAT will not be charged.

FAQ

Luminometers

Storage & Shelf life

Ordering & Transport

CE Marking

Enzyme assays

ATP Standard

Bacteria

Mammalian Cells

HTS

Sensitivity

Technical support

Apoptosis

Technical procedure

Kit Selection

Distributors

Germany

Biozym Scientific GmbH

Steinbrinksweg 27 DE-31840 Hess. Oldendorf Germany

Telephone: +49 5152 9020

Benelux

Isogen Life Science B.V

Veldzigt 2A, 3454 PW DE MEERN, The NETHERLANDS

Telephone: +31 30 68 80 771

UK

Labtech International Ltd

Mytogen House, 11 Browning Road, Heathfield, East Sussex, United Kingdom

Telephone: +44 1435 517 000

South Africa

Aqualytic

358 Buffelsdrift Street, Erasmusrand, 0165 Pretoria, South Africa

Telephone: +27 12 664 4333

China

Beijing Chuang Xin Shi Ji Biochemical Science & Technology Development Co.Lt

23 Huoju St, Changping District, Beijing, China, 102206

Telephone: +86 13911135214